Terms of Service

These Terms of Service govern your use of the Valeting website and booking services. By booking a valet or creating an account, you agree to these terms.

Booking a valet

When you request a booking, we will review your preferred slot and confirm or decline it as soon as possible. A booking is only confirmed once you receive confirmation from us.

You are responsible for providing accurate details about your vehicle, location, and any access instructions needed to complete the valet.

Cancellations and changes

Please let us know as soon as possible if you need to cancel or reschedule. We reserve the right to charge a cancellation fee or decline future bookings if cancellations are made repeatedly or without reasonable notice.

Pricing and payment

Prices are shown on our Services page and may change from time to time. Any agreed price at the time of booking will be honoured for that booking.

Payment terms are arranged directly with you after a booking is confirmed, unless otherwise stated on the website.

What to expect

We aim to deliver a high-quality valet service. Results depend on the condition of the vehicle and the package selected. We are not liable for pre-existing damage or wear that becomes more visible during or after cleaning.

Access and safety

You must provide safe access to the vehicle and a suitable working area. We may refuse to carry out work if the location is unsafe or inaccessible.

Your account

You are responsible for keeping your account login details secure. Please contact us promptly if you suspect someone else is using your account.

Changes to these terms

We may update these Terms of Service from time to time. Continued use of the website after changes means you accept the updated terms.

Contact us

If you have any questions about these terms, please contact us through the website.